modern interior design, good quality kitchen facilities, comprehensive shuttle bus service

A mirror shortage makes personal grooming inconvenient!!! Dim lighting lacks brightness adjustments, making rooms feel gloomier than necessary!!! The onsen security could use improvement with separate male and female access!!!

The staff are genuinely dedicated, offering exceptional service that made us feel supported throughout our stay, especially during travel hiccups.

The room lacked a full-length mirror, which would have been helpful for our grooming routine.

The breathtaking mountain view from our room was unforgettable, and the attentive staff always ensured we had everything we needed for our family getaway, even providing thoughtful amenities.

Consider requesting a room on a higher floor for a better mountain view during your stay.

Exceptional Service and Memorable Mountain Views

From the moment we arrived, we were greeted warmly, making it feel like such a special occasion. The mountain view from our Deluxe One Bedroom Suite was nothing short of breathtaking, and the thoughtful surprise of snacks and a personalized card for our anniversary made our stay even sweeter. The breakfast spread was impressive, featuring a wide variety of delicious options each morning. Everything about our stay was enjoyable, but I would have appreciated a full-length mirror in the room.

The hotel's modern design features spacious rooms and an appealing layout, making it easy to navigate. I appreciated the convenient shuttle service that made accessing local attractions seamless and comfortable for someone of my age.

A full-length mirror would enhance grooming convenience.

Staying in the One Bedroom Suite was great! The kitchen had Miele appliances and everything we needed. The room was super spacious and clean. The onsen was a nice touch after skiing. Only thing was the ski locker was a bit hot, but not a big deal. Overall, a really cozy experience.

The moment we arrived, we were greeted with such warmth, it felt like a scene from a movie. Notably, we found a box of snacks and a card wishing us a happy anniversary in our room, which was a thoughtful touch that really made the stay special. The mountain view from our suite was breathtaking, a constant reminder of why we chose this place, and the breakfast was a delightful experience each morning.

It wasn't exactly cheap but considering the experience, I’d say it was acceptable.

It was just a nice choice for a brief weekend stay in Kutchan with extraordinarily good value for money. The mountain view from the room added a lovely touch to our experience. Try to make your breakfast earlier to avoid the rush.

We stayed for 7 nights in a One Bedroom Suite. The shuttle service made travel easy, and Miss Amanda was incredibly helpful during our stay. Our ski trip was enriched by the outstanding customer service and comfortable accommodations. Everything exceeded our expectations! 😊

Ski in/ski out access and a cozy onsen made our stay unforgettable! The spacious room was equipped with everything we needed for our family getaway, including a nice kitchenette.

Felt like a true getaway, nothing to complain about.

Staying in the One Bedroom Suite was fantastic! The kitchen had top-of-the-line Miele appliances, which made cooking a breeze. The spacious layout allowed us to relax comfortably, and the hot tub in the private bathroom was a wonderful touch after a long day exploring. The onsen area was peaceful, providing a perfect retreat after skiing. The staff went above and beyond, even providing us with a bear bell for our hike, which felt incredibly thoughtful.

The ski locker was a bit warm, making it less comfortable to store our gear.

Exceptional Service and Amenities Make for a Perfect Stay

We stayed for 5 nights in a Deluxe Two Bedroom Suite and were truly impressed. The staff, especially Tara, provided exceptional service from our arrival at Kutchan station to our transfers throughout the area, always with a cheerful demeanor. The well-stocked kitchen in our room allowed us to easily prepare meals for our kids, and the hotel’s shuttle service was convenient for reaching local restaurants and shops. Everything was perfectly maintained, making our experience feel luxurious and effortless!